At Design Horizon, we strive to ensure that your shopping experience is as seamless and enjoyable as possible.
Please find below our delivery information to help you understand how your order will be processed and delivered:**1. Processing Time:**
We aim to process and dispatch all orders within [number] business days from the date of purchase, excluding weekends and holidays. Orders placed after [specific time] will be processed the next business day.
**2. Shipping Methods:**
We offer the following shipping methods:- **Standard Shipping:** Estimated delivery within [number] to [number] business days.
- **Express Shipping:** Estimated delivery within [number] business days.
Please note that shipping times may vary depending on your location and any unforeseen circumstances such as weather delays or peak holiday periods.
**3. Shipping Fees:**
Shipping fees are calculated based on your location and the shipping method selected at checkout. The exact shipping cost will be displayed during the checkout process before payment is confirmed.
**4. Order Tracking:**
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery online.
**5. International Shipping:**
We offer international shipping to most countries. International orders may be subject to customs duties, taxes, and fees levied by the destination country. The recipient of the shipment is responsible for any additional charges incurred for customs clearance.
**6. Delivery Address:**
Please ensure that the delivery address provided is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
**7. Delivery Issues:**
If you encounter any issues with your delivery, such as delays or damage during transit, please contact our customer service team immediately at [customer service email]. We will work with our shipping partners to resolve the issue as quickly as possible.
**8. Holiday Periods:**
During peak holiday periods, such as Christmas and New Year, please allow for additional processing and delivery time due to high order volumes and potential carrier delays.